We Value Your Opinion Graebel takes customer satisfaction very seriously. That's why we developed our own quality review process - Proactive Quality Control (PQC). Through the PQC process, customers are surveyed over the phone to determine satisfaction levels with every service and provider. Results are used to monitor our performance and help with continuous improvement efforts. Your feedback will be used to recognize our best performers and to find areas where we can improve our service. Our goal is to achieve a perfect score across the board. We welcome and appreciate your comments. So, how does the Graebel performance rate among those whose opinions mean the most? Based on the last 36 months' post-move survey results, when asked about overall satisfaction 98% Would Move With Graebel Again Back to top