A summary of who we are and what we offer may be viewed at www.graebel.com.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. This policy supplements other materials you may have received or will receive from Graebel. If any conflicts should occur between this policy and those materials, the provisions of the other materials apply.
The Information We Collect
This notice applies to all information collected or submitted on the Graebel web site. On some pages, you can order services, make requests, and register to receive materials. The types of personal information collected at these pages are:
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Name
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Company name
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Title
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Address
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E-mail address
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Telephone number
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FAX number
Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use cookies to keep track of session ID numbers when a user logs into their account. This allows the system to simultaneously keep track of multiple login sessions. Once the user logs out and closes their browser, the cookie expires. If a user rejects the cookie, they may still use all areas of our site with the exception of account login.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties.We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.We use non-identifying and aggregate information to better design our web site, diagnose problems with our Web server, and administer our web site. For example, we may gather information telling us that X number of individuals visited a certain area on our web site, or that Y number of men and Z number of women filled out our registration form.Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We proudly display the VeriSign seal on our web site as evidence of our commitment.
Protecting the privacy of the very young is especially important.
For that reason, we never collect or maintain information on our web site from those we actually know are under the age of 13, and no part of our web site is structured to attract anyone under the age of 13.
How To Correct or Update Your Information
You can correct factual errors in and update your personally identifiable information by sending us a request that credibly shows errors or includes the updated information to 16346 East Airport Circle, Aurora, Colorado, 80011, Attention: Customer Service, Dept. 301. You may also do so by contacting your Customer Service Coordinator.To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Third-Party Sites
To better serve you, we often provide links to other web sites that may be of interest to you. We have no control over and are not responsible for the content or the operators of such sites. Therefore, this privacy policy will not apply to information you may provide on such sites. You should contact the operators of any web site if you are concerned about the privacy of the information that may be collected when you use the site.
Should you have other questions or concerns about this privacy policy or this web site, please call us at 1-800-723-6683, send us an e-mail at webmaster@graebel.com, or write us at 16346 East Airport Circle, Aurora, Colorado, 80011, Attention: Webmaster. For security purposes, please do not include confidential information, such as a social security or order tracking number, in any e-mail.