Graebel Ascend Beyond

Graebel CitySwitcher®

Enable smarter, self-managed moves for your employees

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CitySwitcher is the only resource designed to provide employees with expert, DIY moving support. So you can deliver relocation guidance at scale without increasing your program costs.

Book a CitySwitcher demo

Elevate your employees’ DIY move experience without adding to your workload or budget

Whether employees receive a lump sum, cash-in-lieu, or initiate a move, CitySwitcher helps them plan and manage their relocation independently - while you stay focused on strategic priorities.

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Reduce risks associated with moving

Connect employees to vetted, high-quality service providers to help prevent inflated costs, customer service issues and logistical challenges.

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Make data-informed mobility program decisions

Track the relocation services employees research and select to understand lump sum utilization and align benefits with real-world costs.

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Improve employee experience and engagement

Give employees access to expert guidance and planning tools to simplify their move, stay organized and remain focused on their work.

Empower employees to plan their move from start to finish with ease and confidence

CitySwitcher connects employees to digital tools, expert insights and vetted service providers — helping them save time, reduce costs, and minimize stress throughout their relocation journey.

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Personalized moving guidance. In minutes.

A successful move begins with a clear plan — but many employees don’t know where to start. CitySwitcher’s guided “Plan My Move” experience makes it easy for employees to navigate their relocation journey. They begin by answering a few questions about:

  • Housing requirements
  • Shipping preferences
  • Settling-in needs

Then, they receive a personalized move plan in minutes — mapping out every step from start to finish.

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Trusted global partners. Exclusive discounts.

Researching relocation service providers can take days (or even weeks), distracting employees from their work or job preparation. CitySwitcher connects employees instantly to trusted:

  • Moving and storage vendors — from full-service to DIY
  • Real estate agents to support home buying and selling
  • Rental experts to help find the right home quickly
  • Destination service providers to connect with local doctors, schools, utilities and more

Specially negotiated rates and packages make employees’ budgets go further — and their relocations go smoother.

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Expert planning tools. Smarter decisions.

Relocating comes with a lot of questions and even more unknowns. CitySwitcher gives employees the tools they need to understand their moving options, plan wisely and navigate their move with confidence, including:

  • Custom moving checklists
  • Calculators like “Move it or Buy it”
  • Expert articles, tips and resources

With expert guidance at their fingertips, employees make smarter decisions — and have better moving experiences.

Provide seamless employee access with zero admin headaches

CitySwitcher is accessible anytime, anywhere — no complicated setup required. We manage this resource behind the scenes so that you can deliver a positive employee relocation experience with no extra lift.

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Here's how it works:

  1. Employees access CitySwitcher.com from any device. No special setup or login required.
  2. They complete the “Plan My Move” online questionnaire, sharing details about their move and unique needs.
  3. Employees instantly receive a personalized Move Plan that connects them to trusted service providers for:
    • Buying or selling a home
    • Finding a rental property
    • Booking short-term housing or hotels
    • Shipping and/or storing household belongings
    • Applying for government registrations and licenses
    • Finding schools, healthcare and essential services in their new location
    • Connecting utilities at their new address
  4. Additional resources — like checklists, calculators, articles and vetted service providers — help employees plan smarter and stretch their relocation budget further.
Contact us for a CitySwitcher demo today!

Still have questions about CitySwitcher? We have answers.

Below are responses to the most frequently asked questions about CitySwitcher. If you don’t see what you’re looking for, don't hesitate to reach out. Our team is ready to connect whenever you’re ready.

Who is CitySwitcher for?

CitySwitcher is designed for mobility leaders who want to provide expert relocation support to every employee without adding to their workload or budget.  Whether employees receive a lump sum, cash-in-lieu of services or initiate a move, CitySwitcher empowers them to self-manage their domestic or international relocation with ease and confidence. 

Can employees use CitySwitcher even if they didn’t receive a relocation benefit?

Yes! Any employee can use CitySwitcher, regardless of whether they receive a lump sum, cash-in-lieu or no formal relocation support. CitySwitcher promotes equitable access to relocation resources, helping every employee plan and manage their move with confidence.   Specifically, employees can: 
  • Access planning tools, vetted providers and expert guidance. 
  • Choose services based on their individual needs and budgets. 
  • Take advantage of exclusive vendor discounts to stretch their funds further. 
There’s no obligation to purchase services. However, if employees want to work with one of our vetted providers, they can self-select the services that best fit their needs and their budget. 

Is CitySwitcher available for domestic and international moves?

Absolutely! CitySwitcher supports both domestic and international relocations. The relocation resources will help your employees plan and manage their move, no matter where they’re coming from or where they’re headed. 

What types of services are available through CitySwitcher?

CitySwitcher connects your employees to a curated global network of vetted moving partners who can assist them with their relocation needs, including:    Housing 
  • Arranging short-term accommodations like corporate apartments and hotels 
  • Offering expert-led rental support, from property sourcing to lease navigation 
  • Managing home sales/purchases with certified real estate agents  
  • Connecting with competitive lenders for home financing options 
Settling-in services 
  • Identifying school and daycare options that fit family needs 
  • Managing utility setup, including sourcing options and coordinating installation 
  • Providing guidance on selecting a local bank and opening an account 
  • Assisting with completing required government registrations and documentation 
  • Facilitating guided area tours to introduce local neighborhoods and amenities 
  • Advising on transportation and local driving regulations 
Moving 
  • Coordinating international shipments, including customs and delivery logistics 
  • Managing small shipment services for household moves 
  • Booking truck rentals suited to the move size and destination 
  • Arranging container and POD shipments to align with relocation timelines 
  • Supplying packing supplies and coordinating professional packing services 
  • Organizing auto transportation for personal vehicles 
  • Managing pet relocation through trusted moving partners 
  • Facilitating discard and donation services for unwanted items 
  • Securing storage solutions for short- or long-term needs 
There’s no obligation for employees to purchase services. However, our negotiated specialty packages and pricing mean employees often maximize their budget and gain peace of mind by working with our trusted partners

What kind of support do employees receive through CitySwitcher?

CitySwitcher supports employees’ DIY moving experience by giving them access to: 
  • Personalized Move Plans based on their individual move details and needs 
  • A Curated Network of Vetted Partners specializing in employee-managed moves 
  • Exclusive Vendor Discounts to make their lump sum or personal funds go further 
  • Planning Tools and Resources, including moving tips, comparison calculators and budgeting help 
  • Instant access to human support if they need additional help or their needs change along the way 
Employees stay in control of their move, but never have to figure it out alone. 

What’s “Plan My Move,” and how does it work?

Plan My Move is a digital guided experience that makes relocating easier. Here’s how it works: 
  1. Employees answer a short series of questions about their move. 
  2. Within minutes, they receive a customized Move Plan, including: 
  • Recommended service partners that align with their needs 
  • Access to articles, decision tools and other helpful resources to support their move 
  • A personalized moving checklist for staying organized, adhering to timelines and preparing for life in their new location 
 By simplifying the relocation process, employees save hours (or even weeks) of research and gain peace of mind knowing how to navigate their move at every step.

How does CitySwitcher reduce risk and workload for Mobility Managers?

CitySwitcher takes the pressure off internal mobility teams by delivering high-touch relocation support without the high-touch demands. Specifically, employees get access to: 
  • Vetted service providers that reduce the risk of inflated costs, poor service and unexpected relocation issues 
  • Digital guidance that helps educate employees so they can navigate their move successfully without relying on one-on-one support from Mobility Managers 
  • Self-serve tools that enable employees to make smarter relocation decisions, maximize lump sums and ensure better move outcomes 
The result is fewer escalations, happier employees and a more scalable, lower-risk mobility program that helps deliver a positive relocation experience.

Can you track how employees are using CitySwitcher?

Yes! CitySwitcher provides mobility leaders with visibility into the services employees explore and select. This data helps you track lump sum utilization, identify support gaps and make improvements to relocation policies that align with your employees’ needs. We also know that 95% of employees who use CitySwitcher’s guided “Plan My Move” experience request support from at least one service provider. This proves that employees need access to these resources. 

Do you track employee satisfaction or impact?

Yes! Graebel captures employee feedback to gain valuable insights into satisfaction rates, relocation outcomes and service quality. This real-world data helps you continuously improve the employee experience and strengthen your workplace mobility programs. 

How much does CitySwitcher cost?

There’s no cost for you or your employees to access the free resources available through CitySwitcher, including personalized move plans, a vendor marketplace and digital move planning tools and resources.  Employees only incur costs if they choose to work with one of our vetted service partners. When they do, they simply need to use their lump sum or personal funds to pay for those services. 

Empower your employees to move smarter

CitySwitcher connects employees with the tools, providers, and resources for a smooth relocation.

Book a CitySwitcher demo today!