Difference Intro Image

Our Philosophy

People first. Mobility. At home. At work. Always.

We know what it takes to make mobility more humane and as seamless as possible—and go above and beyond to make it happen.

It’s not just about what services we provide. It’s about why. And how we do it differently than anybody else. Not to gratify our egos. Or check a box. But to enhance the entire experience.

People. First.

Our people-first principles

  • Understand clearly

  • Care deeply

  • Grow purposefully

Understand clearly

When we say “understand clearly” what we mean is that we dig deep to clearly understand you and your employees’ needs—your desires, goals, constraints and ambitions—so we can align programs and policies to help you meet them.

Consultative approach

Naturally inquisitive and deeply experienced, we take a consultative approach to ensure programs and policies are guided by industry expertise, shaped by internal voices and valued by everyone.

Tailored technology

Our three-step discovery process - focusing on the areas of access, engagement and integration - ensures a customized version of Graebel globalCONNECT® just for you. All the features you need, and none that you don't.

Data-fueled decisions

Let our Business Intelligence Team guide you through the mobility analytics journey as they analyze your program data to identify trends and opportunities, and demonstrate the connection between your mobility program and business outcomes.

Care deeply

Then, with a clear picture of what “exceptional” looks like, we work collaboratively to imagine, develop and support people-centric mobility programs. Our service model is built around the principle of caring deeply. It’s reflected in the way we interact with mobility teams and their employees, to the supplier partners we choose to work with, to the way we handle personal data.

Single point of contact

Graebel provides a single point of care for both you/your team and your mobile employees. We're there for you - and our relocation consultants for them - every step of the way.

Committed to our duty of care

Every person on the Graebel team embraces their role in following through on our duty of care—looking after not only our customers and their employees, but our service partners and the communities we serve.

Satisfaction guaranteed

Our team works hard every day to deliver exceptional experiences to mobile employees worldwide, while helping talent mobility leaders implement strategic mobility programs that move their businesses forward.

Grow purposefully

But we don’t stop there. Graebel sets the bar for exceptional experiences—and then raises it with fresh ideas, leading tools and innovative approaches that help you attract top talent, respond faster to market changes, and maximize your return on mobility. You’ll nurture and grow your mobility practice while caring at scale. That’s growing purposefully.

Attract and retain talent

We help you create a holistic picture of your workforce mobility efforts to demonstrate its effectiveness at contributing to the broader business initiative of talent engagement.

Demonstrative ROI

We'll help you uncover components in your workforce mobility program that impact organizational success. so you can align mobility initiatives with the company’s overall mission to identify and measure quantifiable metrics.

Prove mobility's value

We help you build and manage key organizational relationships to achieve your mobility goals and secure ongoing investment and support for your program.

We bring our values to life in a way no other RMC can

  • Custom-build your
    mobility strategy

  • Facilitate a
    smooth move

  • Tailor technology
    to work for everyone

  • Custom-build your mobility strategy

  • Facilitate a smooth move

  • Tailor technology to work for everyone

MOBILITY STRATEGY

For a company that’s all about being people-first, it should come as no surprise that we don’t do pre-canned programs or off-the-shelf anything. It’s just not in our DNA. To live our people-first promise, we work hard to understand the world from your perspective. And that starts with strategy.

Getting to know you and your needs is a natural part of every engagement, but if a stronger and richer understanding of your program policies and procedures is what’s needed, our Mobility Strategy team can help. Our consultative approach goes well beyond benchmarking to ensure programs and policies are guided by industry expertise, shaped by internal voices and valued by everyone.

Tools you can use

Our hands-on strategic mapping tools connect your program strategy directly to broader business goals - relying on your inputs to ensure accountability and transparency - to get you a seat at the table.

Feedback you can trust

Our team involves your key people to review your mobility programs in detail and ensure their buy-in is being secured. By working closely together, we help you make sure your path forward is shaped by engaged voices.

Expertise you can share

Our team brings deep client-side experience and mobility thought leadership to the table so you’re equipped with a direct line to the latest policy-shaping ideas and conversations moving forward.

THE GRAEBEL PARTNER ALLIANCE

To activate our clients’ mobility strategies and get their mobile employees where they need to go, we’ve developed, and continue to foster, an open network of 900+ key and select independent partners that align with our promise of people-first mobility.

Following an independent supplier model means that there are no hidden fees buried elsewhere in your program, so you can trust that you’ll receive top-quality service at an effective price.

Our Partner Alliance engagement model sets clear expectations for our partners to enhance the service experience of our clients’ mobile employees and their families, offer new ideas, and better support our clients’ organizations.

Local support. Global partners.

We team up with selected suppliers from around the globe who are just as committed as we are to delivering exceptional experiences at every touchpoint of a relocation.

Thoughtful selection

Our supplier network is thoughtfully identified and rigorously managed to ensure your mobile employees are provided the best possible service at all times. Performance scorecards, compliance assessments and sustainability reviews are just a few of the ways we do this.

Certified-Fit program

With your input, we’ll develop an online training course about the things that make your company and your people special. Our team members and primary supplier partners will be authorized to support your assignees only after they can demonstrate they truly understand these enhancements and your standards.

Graebel globalCONNECT®

It might sound counterintuitive, but technology plays a critical role in living our people-first mobility promise. Yes, our mobility technology platform, globalCONNECT, is accessible 24/7, is fueled by data and offers robust reporting and integration capabilities. But, features and functionalities like those are more like table stakes these days. What makes our approach to technology really special is how it’s built.

We tailor our globalCONNECT platform in consultation with each client. Through a consultative process, we work through three fundamental concepts: access, meaning the experience you want to enable for your mobility team; engage, the experience you want to enable for your mobile employees; and integrate, the way in which you want to scale and activate the technology. At every step, you choose how much of our expertise and direct support you’d like to draw on.

Access – mobility team experience

The mobility team’s experience using a technology platform is a key factor to consider because it directly impacts productivity. Graebel works with mobility professionals to determine the level of technology platform interaction and customization they want for their teams.

Engage - mobile employee experience

Your mobile employees’ level of engagement, visibility and personalization with mobility technology can influence their relocation experience. That’s why we take the time to determine what each person’s experience will be, and personalize accordingly.

Integrate – system, tools and APIs

Securely integrate internal and external data sources for an end-to-end solution and a holistic, real-time view of your mobility program. Backed by securely integrated APIs that can constantly evolve to meet changing needs, while promoting data integrity and privacy.

There’s a world of opportunity out there. We’re here to open the door.

There’s a world of opportunity out there. We’re here to open the door.

We are the RMC committed to creating exceptional experiences by being people-first. We’ll understand your needs clearly, care deeply about your team and employees, and grow together purposefully.

People-first mobility is our promise to you.

And it’s what we’ll bring to your program, every step of the way.